Shipping Policy
Effective Date: 12/15/2025
Thank you for shopping with www.halersmith.com. Below is our Shipping Policy outlining how we handle shipping rates, delivery timelines, and other important information.
1. Shipping Rates
We offer a combination of flat rate and free shipping, depending on the item and any current promotions.
- Flat Rate Shipping: Some items may have a set shipping fee that will be clearly indicated at checkout.
- Free Shipping: Selected items qualify for free shipping.
- Site-Wide Free Shipping: We periodically run promotions offering free shipping on all orders for a limited time.
Shipping charges are automatically calculated and clearly displayed at checkout before you complete your purchase.
2. Processing Time
Orders are typically processed and shipped within 1 business day.
3. Delivery Time
Delivery times depend on the shipping method selected at checkout and your location. Once your order ships, you’ll receive a confirmation email with tracking information. Generally, shipping takes 5 business days.
4. Shipping Locations
We currently ship to addresses within the Lower 48 United States.
5. Return Shipping
If you choose to return an item, a $4.99 return shipping fee will be deducted from your refund. For more details, please see our Return Policy.
6. Order Tracking
Once your order ships, you will receive an email with a tracking number and link so you can monitor the delivery status.
7. Shipping Issues
If your package is delayed, lost, or arrives damaged, please contact us at customerservice@halersmith.com so we can assist you.
8. Contact Us
If you have any questions about this Shipping Policy, feel free to reach out:
Haler Smith Customer Service
customerservice@halersmith.com
7305 Hancock Village Dr. STE 346, Chesterfield, VA 23832